Upon request by either a franchisee or the cable television commission and, in any
event, not less frequently than 30 calendar days following the third, sixth, ninth,
12th, 15th, and 18th years' anniversary dates following the date of filing of the
certificate of acceptance of each franchise, the franchisee and the commission shall
conduct evaluation sessions. The evaluation sessions shall be conducted during public
hearings held by the board of directors or an advisory or other committee appointed
by the board of directors of the commission, notice of which has been given in the
manner prescribed by section 90-38 in division 1, above. Topics discussed at such sessions may include services[,] application
of new technologies, system performances, services provided, programming offered,
customers complaints, privacy of franchisee or commission rules and regulations; and
shall include any topic which the franchisee, the commission or members of the public
request be discussed.